CV

Professional Experience

September 2018 - Present

SENIOR INSTRUCTIONAL DESIGNER

KAPLAN PROFESSIONAL

I work with the Leadership and Professional Development department creating bespoke training for executives and global partners. I create interactive tutorials, job aides, and digital learning solutions. In 2019 I was relocated to work in our London, UK office to work on a new global facing coaching product. Since returning to Chicago I have begun working on an executive training program that will be delivered to CEOs and top  level managers in the UK, Australia, Singapore, and the United States.

2016 - 2018

E-LEARNING CONSULTANT/INSTRUCTOR

EF INTERNATIONAL LANGUAGE CAMPUSES

  • Consistently ranked in the top 5% of global instructors.

  • Created unique learning paths for students utilizing blended learning methods including LMS, virtual classrooms, and small group activities.

  • Designed and delivered content to adult learners across the globe including Brazil, Saudi Arabia, China, and France.

  • Actively solicited feedback from fellow stakeholders and routinely evaluated learning objectives and measurement tools to ensure learning milestones were met in a timely fashion.

Summer 2017

DIRECTOR OF STUDIES

DEC CAMP UKRAINE

(INTERIM/SUMMER CONTRACT)

  • Developed curriculum for young learners including lectures, reading materials, and tests.

  • Coached learning team in lesson planning, learner engagement, and activities.

  • Coordinated lectures, class outings and projects with artists in residence and camp management.

2011-2016

DIRECTOR OF HUMAN RESOURCES

COMFORT KEEPERS CHICAGO 

  • Designed custom eLearning tools, developed pre-hire assessments, and curated LMS content.

  • Hired and on-boarded over 180 employees.

  • Led training including orientation and in-service meetings with an overall satisfaction rate of 98%.

  • Refined orientation format leading to a 30% reduction in training expenditures.

CV

Volunteer Experience

ENGAGE 2018, EVENT CHAIR 

ENGAGE 2017, EVENT CO-CHAIR

LITTLE BROTHERS FRIENDS OF THE ELDERLY


Produced & MCed a sold out comedy show with over 200+ attendees to benefit isolated Chicago seniors. Led team of 14 on fundraising initiatives, ticket sales, and branding. The event raised more than $20,000 both years.

VOLUNTEER PENGUINS ENCOUNTER GUIDE

SHEDD AQUARIUM

Facilitated behind the scenes encounters and educated guests on penguins, conservations, and marine life. Prepared guests for safe, hands on encounter with a penguin.

VOLUNTEER ESL INSTRUCTOR

SOUTHEAST ASIAN CENTER

Taught young professionals beginning, intermediate, and advanced English. Provided advice and cultural support to individuals and families who recently immigrated to the US. Advised on the US citizenship exam.

VOLUNTEER FRIENDLY VISITOR

HEARTLAND HOSPICE

Provided companionship, conversation, and respite care for persons under hospice care and their families.

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©2019 by Ashley Keenan.